Help Centre
The Help Centre provides resources and documentation to help users get started and troubleshoot common issues.
Overview
Access the Help Centre by clicking the Help link in the navigation or user dropdown menu.
The Help Centre includes:
Getting started guides
Feature explanations
Troubleshooting tips
Contact and support information
Topics
Getting Started
New user guides covering:
What is Streamarr?
Introduction to Streamarr and its features
What is Plex?
Overview of Plex media server
Quick Start
Getting up and running quickly
Download Plex
Links to Plex apps for all platforms
Download Streamarr
PWA installation instructions
Become a Member
How to sign up and join the server
Watching Content
Guides for streaming content:
Devices
Supported devices and apps
Watch on TV
Setting up on smart TVs and streaming devices
Download Offline
Downloading content for offline viewing
Requesting
How to request new content
Reporting Issues
How to report playback or content issues
Legal
Legal documentation:
Terms of Use — Usage terms and conditions
Privacy Policy — Data handling and privacy information
Features
Popular Topics
Quick links to frequently accessed help articles.
Contact Support
Information on how to reach administrators for additional help:
Support email (if configured)
Support URL (if configured)
GitHub links for bug reports
Server Status
If your administrator has configured a status page (e.g., Uptime Kuma), a link to check service status is displayed in the Help Centre. This allows users to check whether services are experiencing issues without needing to sign in.
See Uptime Kuma in Settings for configuration.
Configuration
Administrators can customize support resources:
Support URL
Configure a custom support page URL:
Navigate to Settings → General
Set the Support URL field
Save settings
This URL is displayed in the Help Centre and used for support links throughout the app.
Support Email
Configure a support email address:
Navigate to Settings → General
Set the Support Email field
Save settings
This email is displayed when users need to contact support.
Access
The Help Centre is accessible to all unauthenticated users.
Integration with Onboarding
The Help Centre complements the onboarding system:
New users are directed to relevant help topics during tutorials
Tutorial steps can link to specific help articles
Welcome slides can reference the Help Centre for more information
See Onboarding for tutorial configuration.
Related Pages
Progressive Web App (PWA) — Install Streamarr on your device
System — Server health, version info, and support links
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